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We've continued refining our Service Partnership Guide to make it easier to navigate while providing greater transparency about our services, policies, and optional client programs.
This edition introduces several new companion guides, including:
We've also updated and clarified language throughout the guide to improve communication around service planning, scheduling, payment options, travel support, Community Care programs, and client resources.
These updates do not change existing rates or approved client arrangements. They are intended to improve transparency, consistency, and communication while giving clients greater flexibility in how they choose to participate in our optional programs.
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📋 Important Notice: By scheduling services with Karma Diva Green Cleaning, you acknowledge that you have reviewed and agree to all terms, policies, and procedures outlined in this guide. Please read through all sections before your first appointment.
✔ Confirm appointment within 48 hours of reminder email
✔ Clear pathways, declutter surfaces, secure fragile items
✔ Provide entry details 24 hours in advance
✔ Secure pets in safe area
✔ Ensure indoor temp <80°F
✔ Provide step stool for Deep Cleaning