Why do you charge by the hour instead of by the house?

How do you determine how long my cleaning will take?

How do you prioritize with a limited timeframe?

Can I ask for additional tasks during my appointment?

Why do you sometimes recommend a higher service level?

Why do estimates sometimes change?

Why do you charge in 15-minute increments?

Why do I need to confirm my appointment?

Why do you ask for access information ahead of time?

Rather than increasing our standard hourly pricing across the board, we've chosen to keep certain costs separate so clients can decide whether they'd prefer to pay those fees individually or support the underlying systems through the Living Wage Uplift Program.

Clients participating in the Living Wage Uplift may receive benefits such as: